Doc Summary
Skip the copy-paste and dial leads straight from Aiphilia or LeadConnector using the mobile number already on your phone plan. SIM-based calling launches your device’s native dialer with the contact’s digits pre-filled, so you can act on opportunities the moment you see them—no business number or extra setup required.
TABLE OF CONTENTS
- What Is SIM-Based Calling?
- Key Benefits of SIM-Based Calling
- Where the Call Icon Appears
- How to Place a SIM-Based Call
- What Happens After the Call?
- Frequently Asked Questions
- Next Steps
What Is SIM-Based Calling? #
SIM-based calling is a one-tap shortcut that hands a lead’s phone number from the Aiphilia mobile app to your phone’s built-in dialer. Because the call routes through your personal or carrier-issued SIM, you can start conversations even if your workspace hasn’t purchased a dedicated business line.
Key Benefits of SIM-Based Calling #
Empower your team with friction-free outreach while you work toward a full Voice setup.
- Instant action – tap the phone icon anywhere and the dialer opens ready to go.
- Zero configuration – no Twilio, no purchased numbers, no permissions to request.
- Mobile-first experience – perfect for field users who live inside the app.
- Bridges the gap – teams can start calling today and upgrade to built-in business numbers later.
Where the Call Icon Appears #
You’ll see the same blue handset symbol in every workflow that lists a phone number.
- Contacts – top-right of the profile header.
- Opportunities – inside the Kanban card and detail view.
- Conversations – quick-action toolbar above each thread.
How to Place a SIM-Based Call #
Follow these three moves—no settings to toggle.
- Open Contacts, Opportunities, or Conversations.
- Tap the phone icon next to the lead’s number.
- Your device’s dialer pops up with the number pre-filled—press the green call button.
That’s it. The call uses your carrier minutes or unlimited plan just like any personal call.
What Happens After the Call? #
Right now, SIM calls are not auto-logged inside Aiphilia, but two enhancements are on the roadmap:
- Manual call logging – quickly add notes and trigger workflows after you hang up.
- Android automatic logging – the app will detect outbound calls to save leads and create a timeline event without manual work.
Frequently Asked Questions #
Q. Does this feature cost anything extra?
No. Calls use your existing mobile plan minutes or VoLTE data—nothing is billed through Aiphilia.
Q. Can I disable SIM-based calling for certain users?
Not at this time. The call icon appears for anyone with access to the mobile app.
Q. Will contacts see my personal caller ID?
Yes. Because the call originates from your SIM, recipients will see the name or number attached to your carrier line.
Q. How can I track call outcomes before automatic logging arrives?
Tap Add Note in the Conversations thread or the Contact timeline and record the result manually.
Q. Is iOS automatic logging planned?
Apple restricts call-log access, but we’re exploring compliant options. Manual logging will be available on both platforms first.
Next Steps #
- Update your mobile app to v 3.103.4 or later from the App Store or Google Play.
- Encourage reps to test SIM-based calling on a few hot leads and time the outreach speed.
- Prepare a quick note template so reps can log call outcomes until auto-logging rolls out.
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