This guide is designed to help users understand the new Access & Activity Logs feature available in their WordPress Admin Panel on the Aiphilia platform. This functionality provides a comprehensive way to track user activities, monitor access requests, and maintain transparency in site management. The logs include detailed insights for enhanced security, troubleshooting, and accountability.

TABLE OF CONTENTS

• Activity Logs
• How to Use Activity Logs?
• Access Logs
• How to Use Access Logs?
• Audit Logs
• How to Use Audit Logs?
• Troubleshooting & Best Practices
• Frequently Asked Questions

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Key Features Overview #

Activity Logs #

• Purpose: Review all actions taken on your Aiphilia WordPress account or specific site.
• Details Captured:
  • User Identification: See who performed each action.
  • Timestamp: Know exactly when an action was taken.
  • Action Status: Check if the action was successful or if it encountered errors.
• Use Case: Ideal for tracking changes in your site’s configuration or monitoring user activity.

How to Use Activity Logs? #

• Navigate to WordPress Dashboard → Manage Site
• Select Activity Logs from the sub menu → Enable
• Select time range → Logs will start displaying after the selected time has passed once logs are enabled

Access Logs #

• Purpose: Monitor all server requests to help you understand traffic patterns and user behavior.
• Details Captured:
  • Requested URL: Track specific URLs accessed.
  • Client IP Address: Identify where the request originated from.
  • Timestamp: Know the exact time of each request.
  • HTTP Status Code: Review the response status (e.g., 200 for success, 404 for not found).
  • Response Size: Understand the size of the data sent to the client.
• Use Case: Great for analyzing site traffic, detecting unusual access patterns, and optimizing site performance.

How to Use Access Logs? #

• Navigate to WordPress Dashboard → Manage Site
• Select Analytics → Visitors Report → Scroll to the bottom and view Access Logs 

Audit Logs #

• Purpose: Integrate WordPress logs with the existing Aiphilia Platform Audit Logs for comprehensive user activity tracking.
• Details Captured:
  • User Actions: Trace back users responsible for critical actions like WordPress Purchases, Unsubscribes, Site Creation, and Site Deletion.
• Use Case: Enhances accountability by providing a clear audit trail of significant events on your WordPress account.

How to Use Audit Logs? #

• Navigate to Subaccount Settings from the left sidemenu
• Scroll all the way down and select Audit Logs 

Troubleshooting & Best Practices #

• Logs Not Showing: Ensure you have the necessary permissions to view logs.
• Suspicious Activity Detected: Immediately change your passwords and review server access controls.
• High Error Rates in Logs: Use the logs to identify failing plugins or misconfigured settings.