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Conversation AI: Live Chat Channel in Workflow Action

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Table of Contents
AI Doc Summarizer Doc Summary

TABLE OF CONTENTS

  • What’s New?
  • How it Works:

What’s New? #

We’ve added the ability to include live chat as a channel in workflow actions. This new feature allows you to seamlessly integrate live chat into your workflows, enhancing real-time communication within your automated processes.

How it Works: #

While adding a conversation AI bot in the workflow action, now you can select Live Chat as an option there.

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