List of all outgoing system emails

Sub-Account/ Location Level #

• New Appointment Request
  • How to disable “New Appointment Requests” for assigned users within Group Calendars
  • How to disable “New Appointment Requests” in Unassigned Calendar
• Appointment Review Request Email & SMS – [Can be disabled]
• Social Planner Reconnect expired token notification email – [Can be disabled]
• New Review Email (Can be disabled)

Agency Level #

• Reset Password
• Verification Code Email
• New User Email Notification
• Payment Failed For The Client
• New YEXT Sale Internal Email

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Sub-Account/ Location Level #

New Appointment Request #

The “New Appointment Request” notifications are sent from the Unassigned Calendar and the Group Calendar. 

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How to disable “New Appointment Requests” for assigned users within Group Calendars #

Locations Settings > Calendar Settings > Open Calendar > Click on tab 3. Confirmation tab > Save

How to disable “New Appointment Requests” in Unassigned Calendar #

Locations Settings > Calendar Settings > Open Calendar > Click on tab 3. Confirmation tab > Remove email(s) > Save

Please Note:

If the calendar settings for auto confirmation and send appointment alert emails is enabled, appointment owners will receive appointment request emails. The developers are working on deploying a fix schedule for the next calendar update.

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Appointment Review Request Email & SMS – [Can be disabled] #

Please Note:

When sending a review request, the person who is signed in will be the one listed as the sender of that message.

If you are looking to send a review request from the contacts assigned user, please use the Workflows action “Send Review Request” to send a request on behalf of the assigned user. 

Social Planner Reconnect expired token notification email – [Can be disabled] #

Please Note:

When sending a email notification, the person who is signed in will be the one listed as the sender of that message.

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New Review Email (Can be disabled) #

Invoice payment attempt failed for the end customer:

Invoice payment successful by end customer:

Error in auto payment of a recurring template:

Skipping auto payment because the amount was manually updated for the invoice:

End customer: 

Invoice is received:

Payment for an invoice is successful:

Payment attempt for an invoice has failed:

Upcoming auto payment information:

Auto payment failed for a recurring template:

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Agency Level #

Reset Password #

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Verification Code Email #

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New User Email Notification #

Notify the agency when a user is added to an agency account or a location

Notify a new user with a username & password when their account is created

Notify the agency when a new SaaS Sale happens

Payment Failed For The Client #

New YEXT Sale Internal Email #

A2P and Toll Free Verification Events Email Notifications #

A2P and Toll Free Registration status updates via email to agency owner and admin, sent from “noreply@donotreply.leadconnectorhq.com”

They will receive email notification for when the below statuses are updated by the carriers:

• A2P Brand
  • Rejection
  • Approvals
• A2P Campaign
  • Submitted
  • Rejection
  • Approvals
• Toll Free
  • Submitted
  • Pending Review
  • Rejections
  • Approvals

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Frequently Asked Questions #

Currently no frequently asked questions. Submit feedback on this article to help is add questions to this section!

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ADDITIONAL RESOURCES:

• How to customize the onboarding email that is sent to new sub-account users
• How To Send New Membership Users Custom Emails With Their Login Information
• How to use the Email Builder and its In-line Editor