What is Resend Campaign Visibility & Control? #

This feature improves how you manage resending emails to contacts who didn’t open the original email. You can now pre-configure resend settings during campaign creation and monitor or update them right from the campaign list.

Key Benefits of Resend Campaign Visibility & Control #

Easily boost your email campaign performance while saving time with flexible and proactive resend options.

• Pre-plan resend strategies during campaign creation.
• Increase email open rates with automated follow-ups.
• Easily spot rescheduled campaigns using the “Waiting” label.
• Quickly modify resend timing or cancel if needed.
• Works with batch emails and RSS campaigns.
• Reduces manual follow-up effort for marketing teams.

How to Set Up and Use Resend Campaigns #

Quickly activate and manage resends during campaign creation to re-engage contacts who missed your message the first time.

Steps:

1. Create or Open a Campaign – Go to your Email Campaigns dashboard and choose to create a new campaign.
2. Click “Send” or “Schedule” – Set up the message as you normally would.
3. Enable Resend Settings – Toggle the option and choose:
   • Duration before resend (e.g., 2 days).
   • New subject line for the resend.
4. Send the Campaign – The resend is now automatically scheduled.
5. Track Status – The resend appears as “Waiting” in the campaign list.Screenshot: “Waiting” label in campaign view.
6. Modify or Cancel If Needed – Use the three-dot menu to:
   • Edit resend duration.
   • Cancel the scheduled resend.
     

Resend Support for Batch & RSS Campaigns #

You can now use resend features with both batch and RSS-based email campaigns.

This extends the reach of your recurring or scheduled content by ensuring missed emails get a second chance to engage your audience.

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Frequently Asked Questions #

Q: Can I change the subject line for the resend?

Yes! You can set a custom subject line during resend configuration.

Q: Where do I see if a resend is pending?

Campaigns with a scheduled resend will display “Waiting” in the status column.

Q: What happens if I cancel the original email?

If the original email is canceled, the resend will also not be sent.

Q: Can I resend to people who clicked but didn’t convert?

This feature only targets unopened emails. For click-based follow-ups, use automation workflows.

Next Steps #

• Explore analytics to evaluate resend performance.
• Integrate resend strategies into your standard campaign planning.
• Test subject line variations for resends to improve open rates.