Doc Summary
Accessing the Return Policy:
- Navigate to “websites” under “payment automations.”
- Click “edit” on the refund/return policy website page.
Template Customization:
- Delete the red button at the top once you’re ready.
- Ensure the text is edited since money-back guarantees cannot be templated.
- Basic return policy template and custom values are provided for customization.
- To add sections, use the blue box and clone it for consistent formatting and spacing.
Custom Values and Logos:
- Logos and custom values (e.g., Twilio number, Extendly custom values) are automatically pulled from the business profile.
- Additional customization for appearance can be done as needed.
Client-Specific Customization:
- Ensure the return policy text matches what each client offers, as the link will be included in product receipts.
