Select Default Country Holiday

Why Set a Default Country? #

Setting a default country for contacts has several benefits:

• Accuracy: Ensures that communications and automations that depend on the country field operate correctly.
• Personalization: Tailors interactions and campaigns to the appropriate regional context.
• Compliance: Helps maintain compliance with regional regulations, especially for communications and data privacy.

Default Country Setting in Aiphilia #

By default, Aiphilia sets the USA as the default country if a contact does not have the country field filled out. This can be a limitation for businesses operating primarily outside the USA. Fortunately, allows you to customize this setting within your workflows.

How to Change the Default Country #

To change the default country, you need to edit the action in the last “NONE” branch of your workflow. Here’s a step-by-step guide:

Access Your Workflows:

• Navigate to Automations > Workflows.
   

Edit the Workflow:

• Open the B-013-WF-1.0. Set Contact Country -> Set Holiday Dates workflow.
• Find the last “NONE” branch in the workflow. This branch handles cases where the country field is not filled out.

Modify the Action in the “NONE” Branch:

• In the “NONE” branch, locate the action that sets the default country.
• Edit this action to change the default country from the USA to your desired country.
  • Example: If you want to set the default country to Canada, update the action to assign “Canada” to the country field when it is blank.

Save and Test Your Workflow:

• Save the changes to your workflow.
• Run a test to ensure that new contacts without a specified country now default to your chosen country.