Step 1: Create Live token in Shippo #
Generate live Token in Shippo can be accessed at: Settings > Advanced > API > Live Token
- Click on generate live token:
- Copy the live token:
Step 2: Setting up Package template & Shipping options in Shippo #
Setting up Package Template in Shippo: #
- Package Template can be accessed at : Settings > Shipping > Packages > Add New Template
- Store owners can either add a custom dimensions or choose a standard carrier provided parcel dimension:
- If standard carrier provided parcel is chosen:
- For the carrier provided parcel, package weights need to be set here. If the current template needs to be set as default, checkbox needs to be ticked here:
Setting up Shipping origin in Shippo: #
- Sender & Return address can be setup at: Settings > Address book > Sender & return > Add New address
- Add the complete address and select default sender and return address(if needed):
Setting up Shipping options in Shippo: #
- Setup shipping options at : Settings > Shipping > Rates at Checkout > Add Shipping option
- Choose the Live rate option and select the preferred carrier services:
- Store owners can earn by charging markup fees on delivery. This will be add on charges on top of live rates. Store owners can either choose a percentage based or fixed markup. A fallback delivery fees value can be defined if live rates aren’t fetched.
- Live rates on checkout page will have the name mentioned under Shipping options
Step 3: Setup Shipping Origin in Shipping Settings #
In your Ecommerce store payment section, setup the shipping origin which will be considered as Sender’s address while creating order in Shippo. This can be accessed at : Payments > Settings > Shipping Origin. Add details and save.
Note: It should be a valid address else there will be error in Shippo prohibiting from purchasing Shipping labels.

Step 4: Install Shippo app from marketplace #
In the marketplace app or Integrations page (in Settings), search for Shippo and Install the application. Once installed, add the Live token to continue.
Step 5: Enter the Shippo live token & continue #
- Enter the live token that was generated in Step 1:
- Enable live rates in shipping after setting up the package template, Shipping origin and Shipping options in Shippo:
- If something is missing while setting up package template, Shipping origin and Shipping options in Shippo, following error will popup:
#
Step 6: Enable/ Disable live shipping rates #
Shipping rates can be enabled and disabled by ticking and unticking the checkbox respectively. Post enable/ disable of live shipping rates, click Save.