Doc Summary
TABLE OF CONTENTS
- What is Multi-Language Support for Voice AI?
- Key Benefits of Multi-Language Voice AI
- Supported Languages
- How to Configure Multi-Language Support
- Best Practices for Optimal Performance
- Frequently Asked Questions
What is Multi-Language Support for Voice AI? #
With the latest expansion of our Voice AI capabilities, you can now create and deploy Voice Agents in multiple languages, allowing you to connect with a wider audience. This feature enhances customer interactions by ensuring seamless communication in the user’s preferred language.
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Key Benefits of Multi-Language Voice AI #
Expanding your Voice AI capabilities to multiple languages provides several advantages:
- Reach a Global Audience – Engage with customers in their native language for a more personalized experience.
- Seamless Language Selection – Easily choose from seven supported languages to match your audience’s needs.
- Diverse Voice Options – Access a library of 80+ voices, each tailored to specific languages for more natural conversations.
- Enhanced Customer Experience – Improve user satisfaction with accurate and clear responses in their preferred language.
- Effortless Configuration – Simple dropdown selection makes it easy to set up Voice Agents in different languages.
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Supported Languages #
The Voice AI feature now supports seven key languages, including:
- English
- Brazilian Portuguese
- Spanish
- French
- German
- Italian
- Dutch
Our voice library is continually growing, ensuring more voices and languages will be added over time.
How to Configure Multi-Language Support #
Setting up a Voice Agent in a different language is simple. Follow these steps:
- Navigate to the Voice AI Configuration Panel – Access your Voice AI settings in the platform.
- Select the Desired Language – Use the dropdown menu to choose one of the supported languages.
- Choose a Voice – Once a language is selected, the available voices will update automatically. Browse and select the voice that best fits your needs.
- Customize Your Greeting Message – Update your greeting to align with the selected language for a seamless user experience.
- Save and Deploy – Once everything is configured, save your settings and deploy your Voice Agent.
Best Practices for Optimal Performance #
To maximize the effectiveness of your multilingual Voice AI, keep these best practices in mind:
- Select the Correct Language – The Voice Agent will only process and respond in the language configured, so ensure you choose the right one during setup.
- Avoid Language Prompts – Do not include explicit language instructions in your prompts, as this may cause confusion. The system automatically detects and operates in the selected language.
- Update Greeting Messages – Customize the greeting message to match the selected language for a smooth and natural interaction with users.
Frequently Asked Questions #
Q: Can a Voice Agent handle multiple languages in a single interaction? A: No, each Voice Agent operates in the configured language. If you need support for multiple languages, consider deploying separate agents for each language.
Q: How many voices are available for each language? A: Our library includes over 80 voices, and the selection updates automatically based on the chosen language. More voices will continue to be added over time.
Q: Can I change the language of an existing Voice Agent? A: Yes, you can update the language selection within the configuration settings. However, you should also update the greeting message to align with the new language.
Q: Will additional languages be added in the future? A: Yes! We are continuously working to expand our language and voice offerings to better support global users.
Related Articles #
- How to Create and Set Up a Voice AI Agent
- AI Voice Agents Overview
- Testing Voice AI Agents
Next Steps #
Start expanding your reach by configuring your Voice AI for different languages today! Explore the available voices, select the most suitable language, and create a more inclusive user experience.
